The Review of the introduction of the Ward Sister/Charge Nurse Support Officer Role was completed in September 2012. This Review was commissioned by Mary Hinds, Director of Nursing and Allied Health Professionals (AHPs), Public Health Agency (PHA), with the aim of “assessing the impact of the Support Officer role, in releasing the Ward Sister/Charge Nurse to focus on delivering improvements in quality, safety and the patient/client experience; as a result of additional funding from the DHSSPS”.

 

The Review team comprised of the Assistant Directors of Nursing (Workforce) from the five HSC Trusts and Fiona Bradley was Project Lead. Click here to view the membership of the Review team. The Final Report was submitted to PHA in September 2012 and is available to view and download from this website.

 

4th November 2015
WSCN Officer Role Review References
References
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4th November 2015
WSCN Officer Role Review Objective4
To share findings of review and agree recommendations with HSC Trust Executive Directors and Assistant Directors of Nursing before finalising report.
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4th November 2015
WSCN Officer Role Review Objective3
To agree data set to facilitate the evaluation of the Ward Sister’s/Charge Nurse’s contribution to delivering improvements in quality, safety and the patient experience; collate and analyse data from each HSC Trust.
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4th November 2015
WSCN Officer Role Review Objective 2
To undertake focus groups in each of the five Trusts to capture
qualitative feedback from: Ward Sisters/Charge Nurses; Line Managers
and relevant others, and Support Officers, regarding the impact of the
introduction of the Support Officer post on the Ward Sister/Charge
Nurse role. Service user experience will be captured through feedback
from focus groups.
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4th November 2015
WSCN Officer Role Review Objective1
To gather and analyse information from each of the five HSC Trusts in
relation to establishment of the Support Officer role against the Trust
implementation plans, using: Trust implementation plan; job
description; date the post was introduced; allocation to wards and hours
worked; induction process and plan for learning and development.
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4th November 2015
WSCN Officer Role Review Team Membership
Membership of Review Team
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14th December 2015
ReviewWSCNSupportOfficerRoleFinalReportSept12
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