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The Delivery Cycle

A copy of the quality excellence framework highlighting the Delivery Cycle section.


What this means to me

 

Striving for ExcellenceAccountabilityAnalysing and Learning Improvement Priorities
Frontline StaffBe Responsible for raising concerns and reporting issuesCollect data and information to identify gaps and inform improvementActively engage in opportunities to influence practiceleader and collaborate in improvement activity
Team ManagersEnsture oversight of daily issues arising and look for trends and themesUse appropriate visual management tools to understand data and variationIdentify areas for improvement based on collective intelligenceProactively engage staff in improvement at a local level
Senior ManagersIdentify local priorities and connect to strategic planningUse data and intelligence to identify cross cutting themes and trends across teamsEnsure shred governance and decision making within and across teamsSupport teams to deliver improvement work enabling shared learning
Executive LeadersHave oversight of priorities and contribute to regional intelligenceUse intelligence including time series charts to foster critical dialogueProvide professional accountable leadership for priority areas of focus for improvement and learningSponsor improvement work locally and regionally, and recognise and reward excellence
System LeadersSet strategic direction and use foresight to identify 'Big Dot' system improvementAggregate system wide data to inform future prioritiesEnsure high level scrutiny through monitoring regional intelligenceCommission regional learning priorities, networks and/or collaboratives

Resources

See Also