Frontline Staff | Be Responsible for raising concerns and reporting issues | Collect data and information to identify gaps and inform improvement | Actively engage in opportunities to influence practice | leader and collaborate in improvement activity |
Team Managers | Ensture oversight of daily issues arising and look for trends and themes | Use appropriate visual management tools to understand data and variation | Identify areas for improvement based on collective intelligence | Proactively engage staff in improvement at a local level |
Senior Managers | Identify local priorities and connect to strategic planning | Use data and intelligence to identify cross cutting themes and trends across teams | Ensure shred governance and decision making within and across teams | Support teams to deliver improvement work enabling shared learning |
Executive Leaders | Have oversight of priorities and contribute to regional intelligence | Use intelligence including time series charts to foster critical dialogue | Provide professional accountable leadership for priority areas of focus for improvement and learning | Sponsor improvement work locally and regionally, and recognise and reward excellence |
System Leaders | Set strategic direction and use foresight to identify 'Big Dot' system improvement | Aggregate system wide data to inform future priorities | Ensure high level scrutiny through monitoring regional intelligence | Commission regional learning priorities, networks and/or collaboratives |